Returns & Exchanges
At Thegalaxyboutique, we want you to be completely satisfied with your stellar purchase; if a piece doesn't fit perfectly, you can return it within 30 days of delivery for a full refund or exchange. Items must be returned in their original, unworn condition with all tags attached to ensure a smooth processing experience.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing