Frequently Asked Questions
Everything you need to know about shopping with Thegalaxyboutique.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the garments are free of makeup stains, perfumes, or signs of wear to be eligible for a full refund.
How do I find the right size for me?
Each product page includes a detailed 'Size Guide' button. We recommend measuring your bust, waist, and hips and comparing them to our specific garment measurements for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat or email.
Do you restock items that are sold out?
While some of our exclusive collections are limited edition, we do restock popular staples. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted immediately.